Privacy Policy

Last updated: 26/05/2025

At Line + Landmark, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. What We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Your name, email address, and delivery address

  • Payment details (securely processed via our payment provider — we do not store card information)

  • Order details and purchase history

  • Your IP address, browser type, and browsing behaviour via cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Send order updates and delivery confirmations

  • Respond to your messages or customer service requests

  • Improve our website, products, and services

  • Send occasional marketing emails (only if you’ve opted in — and you can unsubscribe anytime)

3. Cookies

Our website uses cookies to provide a smoother experience and help us understand visitor behaviour. These may include:

  • Essential cookies (for things like shopping cart and checkout)

  • Analytics cookies (e.g., Google Analytics)

  • Marketing cookies (only if you accept them)

You can adjust your cookie preferences in your browser settings at any time.

4. Sharing Your Information

We never sell your information. We only share it with trusted third parties where necessary, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Analytics tools (for understanding how our website is used)

All third parties are required to keep your information safe and only use it for the services they provide to us.

5. Data Storage and Security

Your information is stored securely on trusted servers and is only accessible by authorised personnel. We take reasonable steps to protect your data but cannot guarantee 100% security over the internet.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re based in the UK

To make a request, contact us at: lineandlandmark@gmail.com

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

📧 Email: lineandlandmark@gmail.com
🌍 Website: www.linelandmark.com

Frequently asked questions
Do the prints come framed?

Yes — you can choose between unframed or framed in one of our premium wooden frames (black, white, natural, or dark wood) when selecting your print.
Can I mix sizes and frames in the 3 for 2 offer?

Absolutely. The 3 for 2 deal applies across all sizes and framing options — just add any 3 prints to your cart and the lowest-priced one is free.
Do you ship internationally?

Yes — we ship to most major countries worldwide. Shipping options and costs will be shown at checkout based on your location.
What paper do you use?

We use a high-quality 200gsm semi-glossy paper for all prints, offering a clean finish with rich detail and soft tones.
Can I return or exchange a print?

Yes — if you're not happy, we offer 30-day returns. Just get in touch with us at lineandlandmark@gmail.com and we’ll take care of it.